HIOBuy Developer Platform Privacy Policy

1. Introduction

This Privacy Policy explains how HIOBuy ("we", "us") collects, uses, and protects personal and technical information when you use the HIOBuy Developer Platform, portal, and APIs.

2. Information We Collect

Account information: name, email, company, country, use case, and authentication data (including OAuth identifiers where used).

Technical information: API keys metadata, request logs, IP addresses, user agents, error reports, quota usage, channel authorization status, and integration configuration.

Commercial information: billing details where applicable, plan tier, and GMV or transaction metrics associated with your integration when reported or measured through the Services.

3. How We Use Information

We use information to provide and secure the Services, authenticate users, enforce quotas, calculate usage and GMV-based billing, prevent abuse, comply with legal obligations, improve products, and communicate about your account.

We may aggregate and anonymize usage data for analytics and service improvement.

4. Sharing

We may share information with infrastructure providers, email delivery services, fraud prevention tools, and marketplace partners as needed to operate the Services, subject to contractual protections.

We may disclose information if required by law or to protect rights, safety, and platform integrity.

We do not sell personal information.

5. Security & Retention

We implement administrative, technical, and organizational measures to protect data, including encryption of sensitive marketplace tokens at rest. No method of transmission or storage is completely secure.

We retain data as long as needed to provide the Services, meet legal obligations, resolve disputes, and enforce agreements, then delete or anonymize it where feasible.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information. Contact [email protected] to submit requests.

7. International Transfers

Your information may be processed in countries other than your own. We take steps designed to ensure appropriate safeguards where required.

8. Changes

We may update this Privacy Policy from time to time. Material changes will be communicated through the portal or by email where appropriate. Continued use after changes constitutes acceptance.

HIOBuy retains the final right of interpretation of this Privacy Policy to the extent permitted by applicable law.

9. Contact

Privacy inquiries: [email protected]