HIOBuy Developer Platform Terms of Service

1. Acceptance

These Terms of Service ("Terms") are entered into between you and 深圳通晓网络科技有限公司 (Shenzhen Tongxiao Network Technology Co., Ltd.), operating the HIOBuy Developer Platform ("HIOBuy", "we", "us", or "our").

By registering for, accessing, or using the HIOBuy Developer Platform (the "Platform"), including its APIs, developer portal, documentation, and related services (collectively, the "Services"), you agree to be bound by these Terms. If you register on behalf of an organization, you represent that you have authority to bind that organization.

If you do not agree to these Terms, you may not register for or use the Services.

2. Service Description

HIOBuy provides unified APIs and developer tools that enable integration with Chinese e-commerce marketplaces, including product catalog, search, freight estimation, order preview, order creation, payment, status tracking, and related fulfillment workflows.

HIOBuy may modify, add, suspend, or discontinue any feature, endpoint, channel, quota, or pricing tier at any time, with or without notice, subject to applicable law.

3. Account Registration & Security

You must provide accurate, complete, and current registration information and keep your account credentials secure. You are responsible for all activity under your account and API keys.

You must promptly notify HIOBuy of any unauthorized access or suspected breach. HIOBuy is not liable for losses arising from your failure to safeguard credentials.

4. API Usage, Quotas & GMV

API access is subject to rate limits, daily/monthly quotas, channel authorization requirements, and plan tiers as published in the portal or documentation. You agree not to circumvent limits, scrape beyond permitted use, resell raw API access without authorization, or use the Services in a manner that degrades platform stability.

Where your integration generates orders, transaction volume, or gross merchandise value ("GMV") through or in connection with the Services, you agree to provide accurate GMV and usage metrics upon request and to comply with any commercial terms, revenue-sharing, or billing arrangements applicable to your plan.

HIOBuy may monitor API call volumes, order flows, GMV, error rates, and integration patterns for billing, quota enforcement, fraud prevention, compliance, and product improvement. Failure to report GMV accurately, underreporting, or misrepresentation may result in immediate suspension or termination.

5. Acceptable Use

You may not use the Services for unlawful purposes, to violate marketplace or third-party terms, to infringe intellectual property, to transmit malware, to harass or harm others, or to build competing services that primarily replicate HIOBuy's core offering without written consent.

You are solely responsible for your application, end-user disclosures, data handling, and compliance with applicable laws in your jurisdictions and your users' jurisdictions.

6. Marketplace & Third-Party Services

The Platform integrates with third-party marketplaces and providers. Their availability, policies, and data are outside HIOBuy's control. HIOBuy does not guarantee uninterrupted access to any channel or upstream API.

Your use of marketplace data and order capabilities remains subject to applicable marketplace rules and the authorizations you configure in the portal.

7. Confidentiality & Data

Non-public documentation, sandbox credentials, unreleased features, and technical information provided by HIOBuy are confidential. You may not disclose them except to personnel or contractors who need access and are bound by similar obligations.

Privacy practices are described in the HIOBuy Developer Privacy Policy, which is incorporated into these Terms by reference.

8. Intellectual Property

HIOBuy and its licensors retain all rights in the Platform, APIs, documentation, trademarks, and related materials. These Terms grant you a limited, non-exclusive, non-transferable, revocable license to use the Services according to your approved plan and documentation.

You retain rights in your applications and content, but grant HIOBuy a license to use feedback you provide to improve the Services.

9. Fees & Taxes

Certain plans, overages, or GMV-based fees may apply. Current plan pricing is published at https://developers.hiobuy.com/en/pricing. You agree to pay all applicable fees and taxes. HIOBuy may change pricing with notice where required; continued use after changes constitutes acceptance.

Refunds and cancellations for paid subscriptions are governed by the HIOBuy Developer Platform Refund Policy, which is incorporated into these Terms by reference.

10. Suspension & Termination

HIOBuy may suspend or terminate your account, API keys, channel authorizations, or access to any part of the Services immediately, with or without notice, if HIOBuy reasonably believes you violated these Terms, applicable law, marketplace rules, quota or GMV obligations, or pose a security, legal, or operational risk.

HIOBuy may terminate the Services or your access for convenience upon reasonable notice where practicable. Upon termination, your right to use the Services ceases and HIOBuy may delete or disable credentials and stored authorization data subject to its retention policies.

Sections that by nature should survive termination (including payment obligations, confidentiality, disclaimers, limitation of liability, and interpretation) will survive.

11. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." HIOBUY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. HIOBUY DOES NOT WARRANT UNINTERRUPTED, ERROR-FREE, OR SECURE OPERATION.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HIOBUY WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GMV, ARISING FROM OR RELATED TO THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.

HIOBUY'S AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICES WILL NOT EXCEED THE FEES PAID BY YOU TO HIOBUY FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS (USD $100) IF NO FEES WERE PAID.

13. Governing Law & Interpretation

These Terms are governed by the laws applicable to HIOBuy's operating entity, without regard to conflict-of-law principles, except where mandatory consumer protections apply.

HIOBuy retains the final right of interpretation of these Terms, the Privacy Policy, API documentation, quota policies, and related platform rules, to the extent permitted by applicable law. In case of inconsistency between translated versions, the English version prevails unless otherwise required by law.

If any provision is held invalid, the remaining provisions remain in effect.

14. Operator & Contact

The Services are operated by 深圳通晓网络科技有限公司 (Shenzhen Tongxiao Network Technology Co., Ltd.).

Questions about these Terms: [email protected]